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Frequently asked questions
Answers to the most important questions about your booking.
How do I book a trip?
Choose your product, search in our booking engine and book directly online – or ask us for personal advice.
Are the displayed prices binding?
No. Prices are 'from' prices per person, subject to change and availability. The final price is shown during booking.
Which languages do you advise in?
German, English, Arabic, Kurdish Sorani and Kurdish Kurmanji.
Is payment secure?
Yes. Booking and payment run through our travel partner's encrypted system; we never store payment data.
Can I get advice via WhatsApp?
Yes, write to us through the contact form or via WhatsApp – we reply in your language.